Payment

Accepted Cryptocurrency:

  • LTC – Litecoin (suggested for speed and low fees)
  • XMR – Monero (suggested for privacy)
  • BTC – Bitcoin (common, but expensive. use it if you already have some)
  • BCH – Bitcoin Cash

If you want or need to use a different coin, please ask.

Payment Process

  • You will be given the payment amount and a payment address for selected coin after checkout and via email.
  • Orders will typically be marked as paid automatically after 30-60 minutes, if the exact payment amount is detected.
  • We check at least daily for payments that were not detected automatically.
  • If your successful payment is not recognized after a few hours, or if you did not transfer the exact amount, just contact us and we’ll process it manually for you.

Crypto Currency Help

What do I need?
  • Either access to an existing crypto wallet with funds, or to buy crypto via ATM / vouchers
  • Or an account with a crypto exchange that allows buying crypto currency.
Option: Using a self custodial wallet to buy crypto

Using a self custodial wallet app for desktop or mobile (exodus, cake wallet, and others) will allow you to chose where to buy your coin. Using these wallets is free. Buying coins can sometimes be done via partner services (which might require an ID to register), but also anonymous ways like using a crypto ATM, Look online if there are crypto ATM in your area.

Option: Use a Crypto Exchange to manage and buy crypto

Exchanges will offer you a managed wallet as well as the option to buy crypto cpoins. Some exchanges will ask for a form of identification upon registering or buying coins, others might not.

Possible crypto exchanges are: kraken, binance, paybis, coinbase and many more.

I opened an account at a crypto exchange, what next?
  • Buy the desired type and amount crypto currency into your wallet and pay for them using creditcard, paypal, etc.
  • There are crypto ATM in some countries that allow buying crypto into your wallet for cash
  • Remember to buy a bit more than you need, to pay for transaction fees.
  • Sometimes you can buy coins directly into a target wallet, instead of your own, which is one step less to perform. (Paybis is an exchange that allows this). In this case select “buy coins”, select your payment mode and source currency (e.g. credit card and EUR), then select target coin (e.g. LTC Litecoin) and enter the payment address given in the checkout as the target address for this purchase.
  • When sending funds (sometimes exchanges call that function “withdraw”), try to enter the exact payment amount as the target payout, to allow the shop system to match your payment to your order.
  • When being asked during the transfer where the money is sent to, it is best to say you are sending coin to your own offline wallet. This is a legitimate reason and it can avoid delays or further questions.

Questions?

If you have any questions regarding crypto payment or if your payment is not processed after a while, please just contact us and let us know about the amount and transaction id, we’ll sort it out manually for you.

External Resources and Help

HRT Café also has a good guide on crypto payment: https://hrtcafe.net/Resources/payment_guide.html